Unsupervised automated extraction of conversation structure from recorded conversations
US12183332B2 · kind B2 · utility
0Cited by
7References
21Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | May 2, 2023 |
| Grant date | Dec 31, 2024 |
| Priority date | — |
| Expiry date | May 2, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/26
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method for information processing includes computing, over a corpus of conversations, a conversation structure model including (i) a sequence of conversation parts having a defined order, and (ii) a probabilistic model defining each of the conversation parts. For a given conversation, a segmentation of the conversation is computed based on the computed conversation structure model. Action is taken on the given conversation according to the segmentation.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.