Health index of a service
US12184527B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 30, 2020 |
| Grant date | Dec 31, 2024 |
| Priority date | — |
| Expiry date | Jun 30, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L43/16
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
According to implementations of the subject matter described herein, there is provided a solution of providing a health index of a service. In this solution, a plurality of incident information sets associated with a plurality of services are obtained. The plurality of services are provisioned in a computing environment. An incident information set indicates at least one incident reported during operation of a service. Respective health indices are determined for the plurality of services based on respective ones of the plurality of incident information sets and a health classification policy. The respective health indices indicate respective health statuses of the plurality of services and being determined from a same health index range. Through unified use of incident information, the determined health indices can indicate universal and consistent health statuses for different services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.