Patent · US Active

Personalized customer service for ridehail vehicle passengers

US12198144B2 · kind B2 · utility

0Cited by
4References
19Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 8, 2022
Grant dateJan 14, 2025
Priority date
Expiry dateMar 30, 2043

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG08G1/202
  • WIPO fieldControl
  • WIPO sectorInstruments

Abstract

There is disclosed a method of providing rider service for an autonomous vehicle (AV) system, including operating an AV to provide a trip to a passenger; associating the passenger with a unique passenger identifier (UPID); receiving passenger metadata for the passenger according to the UPID; and responding to a rider service instance, comprising customizing the response according to the UPID and the passenger metadata.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.