Systems and methods for automatic generation of electronic activity content for record objects using machine learning architectures
US12216692B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 31, 2024 |
| Grant date | Feb 4, 2025 |
| Priority date | — |
| Expiry date | Jul 31, 2044 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N3/0475
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present disclosure relates to systems and methods for automatic generation of summaries for record objects using one or more large language models. The system can identify a plurality of electronic activities matched to a record object of a customer relationship management system. The system can generate one or more text strings from the plurality of electronic activities using the large language models. The system can generate a first set of topics by inputting a first set of text strings into the large language models. The system can generate a second set of topics by inputting a first subset of text strings of the first set of text strings into the large language models. The system can transmit one or more topics to a computing device for presentation.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.