Systems and methods for providing gratuities to merchants

US12217237B2 · kind B2 · utility

Assignee

• Block, Inc. · US

Inventors

• Shahrouz Tavakoli · San Jose, US
• Nathan Spindel · San Francisco, US
• William Henderson · Aiken, US
• Alan Fineberg · San Francisco, US
• Nefaur Khandker · San Francisco, US
• Christopher J. Clark · Hermosa Beach, US

Key dates

• Filing date: Jan 13, 2023
• Grant date: Feb 4, 2025
• Expiry date: Jan 13, 2043

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q20/386
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Aspects of the present disclosure are directed to method for facilitating a transaction between a service provider and a customer using an online payment platform. The method includes receiving a request from a customer's device to enter into a transaction with a service provider and receiving a request from a service provider's device to process a cardless payment transaction for the transaction. The method further includes determining a tipping process to be applied to the transaction whereby an automatically determined tip amount or a manually determined tip amount is added to the transaction. The processing of the transaction is delayed until the automatically determined or the manual tip amount is added to the transaction. The cardless payment including the tip amount is then processed and a confirmation thereof is communicated to the respective devices of the customer and the service provider.