Methods and non-transitory computer readable storage medium for showing availability of orders for concierge shopping service

US12223538B2 · kind B2 · utility

Assignee

• Maplebear Inc. · US

Inventors

• Amy Luong · Dublin, US
• Michael Righi · Cary, US
• Graham Adeson · San Francisco, US
• Ross Stuart Williams · Denver, US
• Aman Jain · Bengaluru, IN
• Radhika Anand · Sunnyvale, US
• Ganesh Krishnan · San Francisco, US

Key dates

• Filing date: Nov 6, 2023
• Grant date: Feb 11, 2025
• Expiry date: Nov 6, 2043

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q30/0641
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

For each retailer in the geographic region, an online system predicts a number of orders placed at the retailer and a capacity to fulfill orders during a forecast time period. The capacity of the retailer is predicted based on a number of pickers expected to be available to the retailer during the forecast time period. The online system determines demand for the services of a picker at the retailer based on a comparison of the predicted number of orders and the predicted capacity to fulfill those orders. The online system displays a user interactive map of the geographic region to the picker. The map displays a pin at the location of each retailer in the geographic region, which describes the categorization determined for the retailer. The picker selects a pin, which causes the user interactive map to display a notification characterizing the demand for services at the retailer.