Detection and correction of performance issues during online meetings
US12230262B2 · kind B2 · utility
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4References
20Claims
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Key dates
| Filing date | Oct 19, 2021 |
| Grant date | Feb 18, 2025 |
| Priority date | — |
| Expiry date | Sep 3, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Presented herein are techniques in which a device detecting a phrase spoken in an online collaboration session between a plurality of users, the phrase being spoken by a first user to one or more second users. The device determines that the phrase indicates an issue with a quality of user experience of the online collaboration session, labels a log of metrics associated with the online collaboration session with a time stamp corresponding to a time when the phrase was spoken, to provide a labeled log of metrics; and performs one or more actions to improve the user experience based on detecting the phrase.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.