Patent · US Active

Method to improve anti-malware scan responsiveness and effectiveness using user symptoms feedback

US12244610B2 · kind B2 · utility

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6References
20Claims
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Key dates

Filing dateJan 3, 2024
Grant dateMar 4, 2025
Priority date
Expiry dateJan 3, 2044

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06F21/56
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

Apparatus, systems, articles of manufacture, and methods for improving anti-malware scan responsiveness and effectiveness using user symptoms feedback are disclosed. An example method includes detecting a performance issue on a computing device, presenting a user interface on a display of the computing device requesting user feedback regarding the performance issue, and synthesizing user input related to the performance issue to identify, on the computing device, a scan parameter associated with the performance issue. The example method further includes, in response to failing to identify the scan parameter on the computing device, transmitting the user input to a symptom analysis server to identify the scan parameter based on anti-malware scans from other computing devices, and, in response to determining the scan parameter, performing a targeted anti-malware scan on the computing device.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.