System, method, and computer program for monitoring and optimizing enterprise knowledge management platform using non-personally-identifiable information in logs
US12248524B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 21, 2022 |
| Grant date | Mar 11, 2025 |
| Priority date | — |
| Expiry date | Jul 12, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0639
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for monitoring and optimizing work assistant search engines implemented within secured enterprise computing systems include one or more processing devices to receive diagnostic data of a work assistant search engine from a secured enterprise computing system. The one or more processing devices may further determine, by analyzing the diagnostic data, a search quality metric value associated with the feature values and the scores. Responsive to determining that the search quality metric value differs from a target search quality metric value by a predetermined threshold value, the one or more processing devices may further determine an updated score model, and provide the updated score model to the secured enterprise computing system to update the work assistant search engine.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.