Patent · US Active

Method, device, and non-transitory computer-readable recording medium for creating chatbot scenario considering response rate

US12250182B2 · kind B2 · utility

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19Claims
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Key dates

Filing dateJun 14, 2023
Grant dateMar 11, 2025
Priority date
Expiry dateJun 14, 2043

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG06Q50/50
  • WIPO fieldComputer technology
  • WIPO sectorElectrical engineering

Abstract

A method, a device, and a non-transitory computer-readable recording medium are provided for creating a chatbot scenario in consideration of a response rate. A chatbot scenario creation method may include obtaining chatbot sentence components and at least one chatbot sentence including the chatbot sentence components from a chatbot; predicting a response rate of a user for at least one chatbot sentence based on a predicted response rate preset for each of chatbot sentence components; and providing the predicted response rate of the user for the at least one chatbot sentence.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.