Remote assistance via video conferencing
US12254233B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 5, 2023 |
| Grant date | Mar 18, 2025 |
| Priority date | — |
| Expiry date | Sep 5, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F3/0488
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
In aspects of remote assistance via video conferencing, a manager device establishes a connection to a video conferencing call and sends a device control request that requests control of a managed device also on the video conferencing call. The manager device displays a screen view of the managed device on a display of the manager device based on a device control response from the managed device approving the device control request. The manager device detects a touch input at the display of the manager device and sends, to the managed device, position information of the touch input relative to a coordinate of the display of the manager device and/or relative to a coordinate of the display of the managed device. The manager device receives feedback that confirms the position information of the touch input is implemented as a touch event at the managed device.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.