Computer systems for analyzing and presenting alert-based information
US12254433B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 1, 2022 |
| Grant date | Mar 18, 2025 |
| Priority date | — |
| Expiry date | Dec 1, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG08B29/10
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
Techniques are described for analyzing and presenting alert-based information for an enterprise business. In particular, a central device in a computer system receives alerts from other devices associated with different office branches of the enterprise business, and analyzes the alerts on a periodic schedule. For example, every month, the central device may calculate a weighted alert volume by district based on the risk scores calculated for the office branches within the district, calculate an average weighted alert volume across the entire enterprise, and calculate the standard deviation of the average weighted alert volume to determine the alert risk rating for the district. The central device may also analyze the dispositions of the alerts on the period schedule. For example, the central device may determine coaching rates and/or disposition rates by district. The central device may further output the alert and/or disposition information to users in a simple format.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.