Autonomous conversational AI system without any configuration by a human
US12282743B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 6, 2022 |
| Grant date | Apr 22, 2025 |
| Priority date | — |
| Expiry date | Jan 6, 2042 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/216
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Described herein is an Autonomous Conversational AI system, which does not require any human configuration or annotation, and is used to have multi-turn dialogs with a user. A typical Conversational AI system consists of three main models: Natural Language Understanding (NLU), Dialog Manager (DM) and Natural Language Generation (NLG), which requires human provided data and configuration. The system proposed herein leverages novel Conversational AI methods which automatically generates conversational AI configuration from any historical conversation logs. The automatically generated configuration contains Auto-Topics, Auto-Subtopics, Auto-Intents, Auto-Responses and Auto-Flows which are used to automatically train NLU, DM and NLG models. Once these models are trained for given conversation logs, the system can be used to have dialog with any user.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.