Discovering new question and answer knowledge from conversation
US12299589B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 30, 2021 |
| Grant date | May 13, 2025 |
| Priority date | — |
| Expiry date | Mar 14, 2044 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
New question and answer (QA) pairs can be automatically discovered from a corpus of data such as online chats and conversations. Newly discovered QA pairs can augment QA database, which can be used by a computer processor or device, e.g., by a chatbot, an automated machine, and/or another. Existing QA knowledge can be used to learn the structures of QA knowledge distribution in conversations, and new QA knowledge can be automatically learned through the structure of learned QA knowledge distribution in conversations. The structure of learned QA knowledge distribution can be refined by adding more semantics based on labeled data.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.