Antenna device for a wireless guest engagement system and methods for making and using the same

US12302203B2 · kind B2 · utility

Assignee

• CARNIVAL CORPORATION · US

Inventors

• John Padgett · Clermont, US
• Michael G. Jungen · Orlando, US
• Douglas Steele · Vanderbilt Park, US
• Kyle Prestenback · Los Angeles, US
• Richard J. Criado · Weston, US
• Vince Ball · Kirkland, US
• Adam Leonards · Concord, US
• Glenn Curtis · Redmond, US
• Manny Vellon · Bellevue, US
• Patrick Mendiuk · Kirkland, US
• Sander Lam · Bothell, US

Key dates

• Filing date: Oct 9, 2020
• Grant date: May 13, 2025
• Expiry date: Oct 9, 2040

Classification

• Technology area (CPC —): General

Abstract

A guest engagement system and associated methods provide seamless engagement with guests of facilities through the use of wireless sensing technologies. The system makes use of individual guest devices which are carried by guests and used to automatically identify and authenticate the guests throughout the facility. Services can thereby be seamlessly provided to the guests throughout the facility. The services include automatic unlocking of doors, including hotel or state room doors, based on the guests' immediate proximity to their assigned room's door. The services also include automated payment services provided at checkout or vending terminals, and automated log-on to interactive displays and portals, among others, based on secure wireless authentication of the guest devices. Antenna devices and methods for making and using the same are disclosed. An exemplary antenna device can include first and second wireless communication antennas configured to operate using first and second communication standards, respectively.