Workflow insights and data assistant
US12316585B1 · kind B1 · utility
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18Claims
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Key dates
| Filing date | Oct 30, 2024 |
| Grant date | May 27, 2025 |
| Priority date | — |
| Expiry date | Oct 30, 2044 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0635
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A system for improving approval processes to at least one software service, including a workflow platform with multiple business processes and user roles, an AI-enabled chatbot integrated with the workflow platform, the chatbot utilizing GAI techniques to provide information on policies, procedures, and workflow transactions, a data integration module retrieving and aggregating data from multiple sources, and a user interface displaying summarized information and recommendations generated by the AI-enabled chatbot. The AI-enabled chatbot automatically approving workflows based on thresholds.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.