Relay chatbot linked to multiple chatbots
US12323372B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 14, 2018 |
| Grant date | Jun 3, 2025 |
| Priority date | — |
| Expiry date | Mar 20, 2040 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/046
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A chatbot server that provides an instant messaging service using a relay chatbot linked to multiple chatbots includes a receiving unit that receives, from a messenger server, a question message relevant to a service selected from multiple services and service account information corresponding to the selected service; a derivation unit that derives an answer to the question message using the relay chatbot corresponding to the service account information; and a transmission unit that transmits the answer to the messenger server, wherein the relay chatbot relays a user device to the multiple chatbots linked to the relay chatbot to derive the answer through at least one of the multiple chatbots.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.