Simulation of automated telephone call(s)
US12323373B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Oct 31, 2023 |
| Grant date | Jun 3, 2025 |
| Priority date | — |
| Expiry date | Oct 31, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/527
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Implementations are directed to simulating automated telephone call(s) to be performed by an automated assistant. Processor(s) can receive user input and determine, based on the user input, that the user input includes: a request to cause the automated assistant to initiate an automated telephone call with an entity, and a task to be performed during the automated telephone call. In some implementations, the processor(s) can cause a simulation of the automated telephone call to be performed to simulate the task, and, based on a result of the simulation, determine whether to initiate the automated telephone call or to refrain from initiating the automated telephone call. In additional or alternative implementations, the processor(s) can determine whether to cause the simulation of the automated telephone call to be performed based on a type of the entity, a type of the task, and/or whether a prior simulation of the task has been performed.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.