Techniques for cross platform communication process flow event posting
US12323380B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 3, 2023 |
| Grant date | Jun 3, 2025 |
| Priority date | — |
| Expiry date | Aug 26, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L51/52
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
Techniques described herein are used to support cross platform data sharing, access, and management between a communication process flow management platform and a communication platform. Specifically, techniques described herein support a communication process flow management platform detecting an event associated with a communication process flow that control electronic communications between a tenant and a set of users. The platform may generate a data object corresponding to the event. The data object may include metadata associated with the event. The platform may transmit, to a communication platform, a request that includes the data object. The request may be configured to cause an entry associated with the event to be posted into the communication platform.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.