Triggering a service mitigation action based on a causal-predictive system
US12327214B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 13, 2022 |
| Grant date | Jun 10, 2025 |
| Priority date | — |
| Expiry date | Apr 4, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0838
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Techniques are described for predicting a future defect and triggering a mitigation action. In an example, a system generates a first input to a causal model based on geographical data associated with a location and area data associated with one or more areas that include the location, and determines a first output of the causal model. The first output indicates a first prediction of a cause of a past defect for a service associated with the location. The system also generates a second input to a predictive model based on the first input and the first output, and determines a second output of the predictive model. The second output indicates a second prediction of a future defect associated with the service. Based on the second prediction, a mitigation action can be performed such that the future defect is prevented.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.