Patent · US Active

Method for rerouting communication in a unified communications network

US12328416B2 · kind B2 · utility

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10Claims
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Assignee

Inventors

Key dates

Filing dateSep 18, 2023
Grant dateJun 10, 2025
Priority date
Expiry dateDec 8, 2043

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/5235
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A method for rerouting communication in a unified communications network is disclosed. The method includes receiving an inbound call at a first session border controller and determining a redirect number mapped to the inbound call number. The inbound call can be routed to a first call destination based on the redirect number. During the inbound call, a transfer request may be received from a server associated with the first call destination, and a new destination number may be determined for transferring the inbound call. An out-of-band transfer request may be transmitted to one or more servers maintaining the inbound call, and one or more connections associated with the inbound call to the first call destination may be dropped based on the out-of-band transfer request. The inbound call may then be rerouted to a second call destination based on the new destination number identified in the out-of-band transfer request.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.