Remote support system and remote support method
US12332668B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 26, 2023 |
| Grant date | Jun 17, 2025 |
| Priority date | — |
| Expiry date | Jan 7, 2044 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N7/185
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
A remote support system performs a remote support of a moving body. The remote support system includes processing circuitry. The processing circuitry is configured to acquire, via communication, a first video shot with a first infrastructure camera installed in a target area in which the moving body moves. The processing circuitry is configured to present the first video to a remote supporter to perform the remote support for the moving body. When an abnormality occurs in the first video, the processing circuitry is configured to execute an abnormality handling process to resolve the abnormality in the first video or to present a substitute video to the remote supporter instead of the first video.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.