Automatic evaluation of recorded interactions
US12333473B2 · kind B2 · utility
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2References
19Claims
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Key dates
| Filing date | Aug 2, 2023 |
| Grant date | Jun 17, 2025 |
| Priority date | — |
| Expiry date | Aug 2, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L15/26
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Automatic evaluation of recorded interactions is disclosed, including: detecting a plurality of signals in an interaction; combining at least a subset of the plurality of signals using a prescribed set of operators into a combined signal; and determining whether an event criterion has been met with respect to the interaction based at least in part on the combined signal.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.