AI based system and method for corners of trust for a caller
US12334079B2 · kind B2 · utility
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20Claims
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Key dates
| Filing date | Sep 14, 2021 |
| Grant date | Jun 17, 2025 |
| Priority date | — |
| Expiry date | Oct 9, 2042 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/2061
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computer captures a voice of a user. The computer determines a frequency spectrum and a voice pattern of the voice. The computer identifies one or more topics of the voice by transcribing the voice by a natural language processing. The computer identifies the user based on matching the frequency spectrum of the voice to the frequency spectrum of the conversation and the pattern of the voice to the pattern of the conversation when a conversation is intercepted and determines a trust score based on comparing the one or more topics to the one or more topics extracted from the conversation.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.