Methods and systems to bookmark moments in conversation calls
US12335436B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Mar 8, 2023 |
| Grant date | Jun 17, 2025 |
| Priority date | — |
| Expiry date | Dec 3, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/303
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A server receives an indication of a start of a call to a conversation for a first user at a first terminal device. The server receives a connection request from the first user at a second terminal device. The server receives one or more requests to add one or more bookmarks to the conversation from first user at the second terminal device while the conversation for the first user is ongoing at the first terminal device, wherein the one or more bookmarks correlate to one or more conversation utterances within a timeline of the conversation. The server determines audio transcripts for the one or more voice utterances within the timeline of the conversation. The server tags and stores the bookmarks with the conversation based on the timeline.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.