Conversation intention real-time analysis method
US12340179B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 25, 2020 |
| Grant date | Jun 24, 2025 |
| Priority date | — |
| Expiry date | Mar 20, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/0633
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A conversation intention real-time analysis method is provided. A natural language conversation understanding unit determines conversation information regarding a response and a response policy depending on whether a refined sentence refined by a natural language conversation preprocessing unit for determining a question to be answered by analyzing a sentence. A conversation context is output and a response is extracted. A situation information collection unit collects situation information by standardizing a field situation, user information, business information, and domain information. A field-directed type response management unit detects a refined response according to situation information generated by the situation information collection unit from among the conversation information. A response providing unit transmits a final response to a portable device by detecting the final response from the refined response detected by the field-directed type response management unit.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.