Ranking chatbot profiles
US12341732B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 23, 2020 |
| Grant date | Jun 24, 2025 |
| Priority date | — |
| Expiry date | Jun 10, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L13/047
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computing system initializes a score for each chatbot profile of a plurality of chatbot profiles. The chatbot profiles correspond to different personas. For each chatbot profile, the computing system collects biometric response data for a user while the user has an interaction session with the chatbot profile. The computing system updates the score for the chatbot profile based on the biometric response data for the user collected while the user has the interaction session with the chatbot profile. The computing system ranks the chatbot profiles based on the scores and selects a chatbot profile from the plurality of chatbot profiles for a subsequent interaction session with the user based on the ranking of the chatbot profiles.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.