Systems and methods for the asynchronous detection of on hold time in multi-channel calls
US12348674B2 · kind B2 · utility
0Cited by
7References
20Claims
0Family size
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Key dates
| Filing date | May 3, 2023 |
| Grant date | Jul 1, 2025 |
| Priority date | — |
| Expiry date | Sep 29, 2043 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Systems, devices, and methods for more effectively and accurately determining when a participant in a call or similar form of communications session that has placed their channel into an on-hold state ends the on-hold state, and the call or communication session returns to an active mode. In some embodiments, an on-hold state may be indicated by the playing of music and/or a message on the channel placed into that state.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.