Shelf input/output device sharing system
US12354114B1 · kind B1 · utility
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20Claims
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Key dates
| Filing date | Dec 21, 2023 |
| Grant date | Jul 8, 2025 |
| Priority date | — |
| Expiry date | Jan 16, 2044 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0281
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Embodiments herein describe connecting a customer in a retail store with an expert. In one example, this connection is made using a shelf IO device. Using a product ID provided by the shelf IO device, a computing system can identify an expert and determine whether they are available to help the customer. For example, the system may identify an expert that is currently in the same store as the customer, or the expert may be available to conduct a phone conversation or teleconference using the customer's mobile phone.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.