Interactive conversation assistance using semantic search and generative AI
US12373473B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Apr 16, 2024 |
| Grant date | Jul 29, 2025 |
| Priority date | — |
| Expiry date | Apr 16, 2044 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F40/40
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method of generating content in association with an information search and retrieval system. It begins by receiving a query from a user. The query is semantically-searched to identify a context. A conversation history between the user and the system is identified. An enriched query is then generated by associating to the query both the context and at least a portion of the conversation history. The enriched query is then evaluated/processed by a generative-AI. In response, information associated with the enriched query is received from the generative-AI. A response to the query is then generated using the information, e.g., by passing the information back to the user, by modifying (e.g., editing or supplementing) the information to generate modified information and passing the modified information back to the user, or by dismissing the information. If sensitive information is identified in the utterance, it is masked prior to generating the enriched query.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.