Construction method of intelligent interaction service system, website intelligent interaction method and device
US12386914B1 · kind B1 · utility
Assignees
Inventors
Key dates
| Filing date | Mar 7, 2025 |
| Grant date | Aug 12, 2025 |
| Priority date | — |
| Expiry date | Mar 7, 2045 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY02D10/00
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
The present application relates to a construction method of an intelligent interaction service system and a website intelligent interaction method and device, which involve, through obtaining a user identity, determining historical multimodal interaction data and a user type that are corresponding to the user identity; obtaining first modal interaction data sent by a user, and determining a user interaction mode according to the historical multimodal interaction data and the first modal interaction data; performing an intent recognition analysis on current interaction data according to an intent recognition component to obtain a user intent label, and transforming the user intent label into a user intent vector; performing a retrieve and match on the user intent vector based on a vector database group to obtain user interaction result information, and sending the user interaction result information corresponding to the user type to a human-computer interaction interface in the user interaction mode.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.