User interface for presenting ranked surge pricing opportunities for pickers in an online concierge system
US12387153B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 23, 2023 |
| Grant date | Aug 12, 2025 |
| Priority date | — |
| Expiry date | Jul 10, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/1053
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An online concierge system schedules pickers (shoppers) to fulfill orders from users. During periods of peak demand, the system increases compensation to shoppers to encourage more to participate, thereby reducing missed orders. The system determines an optimal multiplier to increase compensation based on predictive models of supply and demand and then applying an optimization algorithm to search different hyperparameters that affect how the models generate the multipliers. The system selects the optimal multipliers for different time periods and locations. The system may further present the multipliers being offered during future time periods and enable users to activate reminder alerts for select periods. The offers may be presented in a ranked list using a model trained to infer likelihoods of the user accepting participation and/or setting a reminder notification.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.