Guided exploration for conversational business intelligence
US12393615B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 1, 2021 |
| Grant date | Aug 19, 2025 |
| Priority date | — |
| Expiry date | Jul 30, 2041 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N20/20
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A computing device and computer-implemented method to provide access to business intelligence data via a conversational interface is described. The method begins with receiving prior user interactions based on corresponding pairs of user queries and computing device responses, with the conversational interface. Received also is a business intelligence ontology and access to a conversational space structure for the conversational interface. The computing device executes a machine learning model based upon the prior user interactions, business intelligence ontology, and the conversational space structure to predict possible next queries. The possible next queries are sent to a user. In one example, the computing device receives a user query, which is in addition to the prior user interactions with the conversational interface. A response to the query is generated. The response to the query is sent to the user prior to sending the possible next queries, which have been predicted.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.