Systems and methods for automatically detecting root cause failures

US12399767B1 · kind B1 · utility

Assignee

• SAP SE · DE

Inventors

• Tim Breitenbach · Mitgenfeld, DE
• Patrick Jahnke · Schönaich, DE

Key dates

• Filing date: Feb 28, 2024
• Grant date: Aug 26, 2025
• Expiry date: Feb 28, 2044

Classification

• Technology area (CPC G): Physics
• CPC primary: G06F11/0709
• WIPO field: Computer technology
• WIPO sector: Electrical engineering

Abstract

Systems and Methods for Automatically Detecting Root Cause Failures Described herein are techniques for automatically detecting root cause failures in a computing environment. A data center may experience a critical system failure that renders the data center inoperable. An administrator may utilize a root cause detector to analyze alerts generated from the data center to automatically detect the root cause of the critical system failure. Once detected, the administrator may investigate the device with the root cause failure to repair the data center. In some examples, the root cause detector may compare alerts received from the data center with root cause failures in a failure repository that it is familiar with to determine whether the present sequence of alerts is similar to alert patterns it has seen before. The root cause detector may be implemented with a classifier model, a large language model, a rule-based heuristics identifying spurious alert patterns, or combinations of these techniques.