Providing information for locating an item within a warehouse from a shopper to other shoppers retrieving the item from the warehouse
US12406295B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 14, 2023 |
| Grant date | Sep 2, 2025 |
| Priority date | — |
| Expiry date | Nov 14, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0639
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Based on orders fulfilled by shoppers of an online concierge system, the online concierge system identifies items in an order that are difficult to find in a warehouse in which the order is fulfilled. When a shopper obtains a difficult to find item from the warehouse, the online concierge system prompts the shopper to provide information for finding the difficult to find item in the warehouse. The online concierge system stores the information for finding the difficult to find item from the shopper in association with the difficult to find item and with the warehouse. Subsequently, when a different shopper is fulfilling an order from the warehouse including the difficult to find item, the online concierge system displays the information for finding the difficult to find item in the warehouse to the different shopper.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.