Holistic and inclusive wayfinding
US12415548B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 19, 2023 |
| Grant date | Sep 16, 2025 |
| Priority date | — |
| Expiry date | Dec 6, 2043 |
Classification
- Technology area (CPC B)Performing Operations; Transporting
- CPC primaryB60W2556/40
- WIPO fieldTransport
- WIPO sectorMechanical engineering
Abstract
The technology employs a holistic approach to passenger pickups and other wayfinding situations. This includes identifying where passengers are relative to the vehicle and/or the pickup location. One aspect leverages camera imagery from a rider's client device when providing rider support. This enables an agent to receive the imagery to help guide the rider to the vehicle. Another aspect provides audio information to the rider to help them get to the vehicle. This can include selecting or curating various tones or melodies, giving the rider advanced notice of sounds to listen for, and modifying sounds as the rider approaches the vehicle or to address ambient noise in the environment. Different wayfinding tools may be selected for presentation to the rider based on their proximity state to a pickup location or to the vehicle. Gracefully transitioning between different tools can enhance their usefulness and elevate the rider's experience for a trip.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.