Dynamic conversation alerts within a communication session
US12424217B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 24, 2022 |
| Grant date | Sep 23, 2025 |
| Priority date | — |
| Expiry date | Jun 9, 2043 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG10L2015/088
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
Methods and systems provide for dynamic conversation alerts within a communication session. In one embodiment, the system presents, to a client device associated with a user of a communication platform, a user interface (“UI”) including a prompt for the user to submit one or more alert phrases, each alert phrase being associated with a category; receives, from the client device, a list of submitted alert phrases; and receives a transcript of a communication session between participants. For each utterance in the transcript, the system determines whether one or more predictions of relatedness are present between the utterance and one or more alert phrases from the list of submitted alert phrases. The system then transmits, to the client device, a list of related categories, each related category including one or more timestamps of utterances for which a prediction of relatedness is present for an alert phrase associated with that category.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.