Total service telephone answering system
US4328396A · kind A · utility
Inventor
Key dates
| Filing date | Nov 30, 1977 |
| Grant date | May 4, 1982 |
| Priority date | — |
| Expiry date | Nov 30, 1997 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH01J2201/32
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A total service telephone answering system including answering machines, for carrying on a programmed telephone conversation with a respondent, having an interface with the telephone line, and a control for altering the course of the programmed conversation when a disconnect signal is passed by the interface. The system contemplates serving a multiplicity of incoming telephone with a number of line operator stations, with the capability of overflow calls being handled by the answering machines. The system also includes a concentrator which continuously sweeps the incoming telephone lines to select any line having an unanswered call, continuously sweeps the answering machines to identify an available machine, and then effects a connection between the selected telephone line and the available machine.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.