Patent · US Expired

Call data collection and modification of received call distribution

US4788718A · kind A · utility

269Cited by

8References

9Claims

0Family size

Assignee

American Telephone and Telegraph Company, AT&T Bell Laboratories · US

Inventors

Sandra D. McNabb · Red Bank, US
Richard S. Yien · New York, US

Key dates

Filing date	Oct 5, 1987
Grant date	Nov 29, 1988
Priority date	—
Expiry date	Oct 5, 2007

Classification

Technology area (CPC H)Electricity
CPC primaryH04Q2213/13562
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

An arrangement and method for compiling telecommunication traffic analysis data includes the steps of collecting call data for a plurality of calls to a single customer from a signaling circuit that commonly carries the signaling for calls to a plurality of customers. The call data is transmitted to and stored in a call data processor which processes the call data to compile a summary of traffic data for the plurality of calls to the customer. Further processing of the summary of traffic data results in a change of a parameter in the customer's call processing logic and a reduction of call blocking for subsequent calls.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.