Patent · US Expired

Service allocation system

US5006983A · kind A · utility

125Cited by
8References
34Claims
0Family size

Assignee

Inventors

Key dates

Filing dateSep 12, 1989
Grant dateApr 9, 1991
Priority date
Expiry dateSep 12, 2009

Classification

  • Technology area (CPC G)Physics
  • CPC primaryG07C2011/04
  • WIPO fieldIT methods for management
  • WIPO sectorElectrical engineering

Abstract

A system for allocating service resources to a plurality of individuals who have requested services includes a plurality of communication devices, each one of which is for assignment to a different one of the individuals; assignment logic for assigning each one of the individuals to a corresponding one of the queues, each one of the of queues a different priority associated with it; indication logic for indicating that a service resource is or will become available to serve a next individual; selection logic for selecting the next individual from the queue having the highest priority and having at least one individual assigned to it; and a communicator for communicating with the communication device assigned to the next individual so as to notify the next individual that service is available. The communication devices are handheld wireless pagers. The communicator is a wireless transmitter.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.