Computer system and method for work management
US5182705A · kind A · utility
Assignee
Inventors
- Robin Barr
- Linda Beauchesne
- Ronald C. Benson
- Maureen Burdick
- Joan Duffy
- Paul Nicholas Fletcher
- Denise L. Fritz
- John R. Gaddas
- Joseph Girardini
- Robert Guilmette
- David John Hughes
- Joseph Milton Long
- Lymon Maytubby
- Beverly Montresor
- Susan Moore
- Teresa Patch
- Russell Pollnow
- Gary Prignon
- Anthony Retartha
- Mary J. Round
- Christopher Machnich
Key dates
| Filing date | Aug 11, 1989 |
| Grant date | Jan 26, 1993 |
| Priority date | — |
| Expiry date | Aug 11, 2009 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q40/08
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A computerized system and method for managing work in process is provided. An initial transaction records case specific information. The case specific information is automatically linked with a work source index which includes basic client information. An electronic file is created for each case arising out of the initial transaction record. As work is performed on the case, the system tracks its progress and providces a variety of support functions. An electronic activity log function maintains a record of key activities involved in the processing of work items. An electronic diary function provides a means for prioritizing work and for scheduling various tasks. A staff table function provides a facility for storing information relevant to office personnel. Most of the system functions are integrated with the staff table function which provides a number of security and function parameters. A text processing function is provided which integrates stored database information into preformatted and customized documents. A "local data" function provides a facility for customization of data recordation and output at the local level. Various other systems functions provide the ability to …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.