System and processes specifying customized customer telecommunication services using a graphical interface
US5345380A · kind A · utility
60Cited by
7References
8Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jan 27, 1993 |
| Grant date | Sep 6, 1994 |
| Priority date | — |
| Expiry date | Jan 27, 2013 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13525
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for creating and implementing customer service procedures for individual customers of a telecommunication network. The method and apparatus provides for the creation and execution of customized records to provide the desired service. The records are created by an operator at a display terminal to provide a visual representation of the desired service. The displayed representation of the service is translated into a binary representation and executed in accordance with the customer's desires. Thus, each individual customer can design and have implemented unique telecommunication services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.