Method and system for providing emergency call service
US5379337A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Aug 16, 1991 |
| Grant date | Jan 3, 1995 |
| Priority date | — |
| Expiry date | Aug 16, 2011 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M11/04
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
An emergency call routing system includes a platform having a call router and a processor for identifying destinations to which such router directs emergency calls. The processor receives administration commands from administrators, some of which are at a public safety answering point (PSAP) to which the router directs calls for handling and redirection to emergency service providers (ESPs). Some of such administration commands relate to defining intervals during which a particular PSAP is, according to an administered night service schedule, to be inactive with respect to handling emergency calls. Other of such commands relate to administrative operations to place such PSAPs into such inactive state earlier than the schedule. Others of such commands relate to administrative directions to withdraw such PSAP from such inactive state before the scheduled time. Interfaces between attendants/administrators and workstations used with such processor are provided to facilitate ease of administering such schedule and those overrides.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.