Telephone operator keying arrangement
US5396591A · kind A · utility
7Cited by
11References
8Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Jul 28, 1994 |
| Grant date | Mar 7, 1995 |
| Priority date | — |
| Expiry date | Jul 28, 2014 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S715/975
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and apparatus for entering operator supplied information into a telephone operator assistance system. An operator interfaces with the system via an operator position having a terminal that includes a keyboard and a video display monitor. The operator operates a macro key, which is equivalent to operating a predefined string of keystrokes. The operator then keys data specific to a particular call, which data is interpolated into a predefined position within the string.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.