System for providing proactive call services utilizing remote monitors
US5414754A · kind A · utility
Assignee
Inventors
Key dates
| Filing date | Jul 9, 1992 |
| Grant date | May 9, 1995 |
| Priority date | — |
| Expiry date | Jul 9, 2012 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2203/5009
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A proactive call services system serving as a new node or switching network within a closed subsystem is disclosed. Remote monitors provide information necessary to allow the provision of enhanced services to the closed subsystem, which may be a telephone operator position system (TOPS) switch of a public switched network (PSN). The proactive call services system includes a network interface, voice interface, call processing platform (CPP), link platform and monitors integrated with the PSN. The system gathers information as the TOPS switch processes a call, and with this information offers additional proactive call services to the caller.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.