Intelligent search engine for associated on-line documentation having questionless case-based knowledge base
US5444823A · kind A · utility
Assignee
Inventor
Key dates
| Filing date | Oct 18, 1994 |
| Grant date | Aug 22, 1995 |
| Priority date | — |
| Expiry date | Oct 18, 2014 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/027
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and an associated method for determining a solution to a problem using on-line documentation. The system includes a processor-based intelligent search engine and an associated questionless case-based knowledge base which contains a series of questionless case structures, each comprised of a title, a description of a particular problem and a solution to the particular problem, stored in memory. Using a natural language description of the problem which is capable of representation by one or more strings of alpha-numeric characters, the search engine selects the questionless case structures which contains the solution to the problem by searching, each time one of the alpha-numeric characters is input, the knowledge base to identify those case structures which contain at least one word, or a portion thereof, which either matches the series of alpha-numeric characters, three consecutive alpha-numeric characters of the series of characters, or a numeric representation which falls within a predetermined value of a numeric representation input thereto. The case structures are ranked according to the type and number of matches and the case structure having the most matches is selec…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.