Method and system for automated telecommunications service script consolidation and downloading
US5541986A · kind A · utility
Assignee
Inventor
Key dates
| Filing date | Jul 27, 1993 |
| Grant date | Jul 30, 1996 |
| Priority date | — |
| Expiry date | Jul 27, 2013 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13057
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and system for automatically consolidating service scripts for downloading to Analog Display Services Interface compatible screen telephones. The method and system comprises specifying a general template for a set of service features, specifying line specific attributes for a feature, and then combining the two into a service module. Both the template and service modules are specified in terms script instructions grouped in blocks defined as call states, event handlers, soft keys, or macros. A customer's service is composed of multiple service modules which, when selected, would be consolidated by a network server computer into a singular service script. The method of consolidation requires first creating software objects from the blocks in the template. Then the blocks from the service modules are incorporated into each object created by the template or if an object can't be found, a new object is created. Finally, the process of incoporation includes the insertion of the instructions from the modules into the appropriate objects according to a rank order of the intructions as determined by a ranking process in the software. The consolidated service script is then compile…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.