Communications system using a central controller to control at least one network and agent system
US5546452A · kind A · utility
303Cited by
39References
72Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Mar 2, 1995 |
| Grant date | Aug 13, 1996 |
| Priority date | — |
| Expiry date | Mar 2, 2015 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q2213/13389
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A communications system and method for automatically making telephone routing decisions with "global authority" based upon information gathered in real time from the entire communications system and global optimization criteria. The present invention permits unified central control and management for the entire system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.