Automated calling system with database updating
US5559867A · kind A · utility
87Cited by
30References
16Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 20, 1994 |
| Grant date | Sep 24, 1996 |
| Priority date | — |
| Expiry date | Jun 20, 2014 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2242/04
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
An automated phone calling system includes a database comprising phone numbers and one or more data fields associated with each phone number. Phone numbers (callees) in the database are selected based on the data fields associated therewith. A recorded voice message is transmitted to callees through a plurality of outgoing phone lines, and callees are prompted to enter one of several TOUCH TONE codes, which is recorded. The database record for the callee is automatically updated based on the TOUCH TONE response code, so that the updated field may be used to select whether to send a future call to the callee.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.