Method and apparatus for managing calls using a soft call park
US5754627A · kind A · utility
45Cited by
19References
4Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 7, 1995 |
| Grant date | May 19, 1998 |
| Priority date | — |
| Expiry date | Jun 7, 2015 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M1/72513
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A user initiated soft call park with recorded voice comfort notification system for use within a telephony server for wired or wireless telephones. In response to receiving an incoming call, a user depresses a function key on his or her telephone set. The telephony server responds to depression of the user's function key by placing the incoming call on soft hold and generating a recorded message for indicating to the calling party that the call will be answered shortly.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.